Services Support
Gikcharger provides comprehensive after-sales support services, including remote diagnostics and on-site repairs.
Our technical team handles all types of faults and coordinates necessary on-site assistance. Engineers perform troubleshooting, preventive maintenance, and system upgrades to ensure customers always receive timely and efficient local support.
With the rapid development of EV charging infrastructure, we recognize that not every operator needs to be a technical expert.
At Gikcharger, we leverage our expertise as an EV charger manufacturer and charging solutions provider to help partners gain proficiency in equipment operation, maintenance, and troubleshooting – ensuring sustained long-term project operation.
Supply genuine OEM components to replace damaged parts, ensuring uninterrupted equipment operation.
Rapid issue identification through remote diagnostics tools, delivering solutions in real-time.
Deployment of technical personnel for on-site servicing when remote resolution is unachievable.
Assistance with system upgrades to enhance equipment stability and compatibility.
Our professional service team resolves technical issues
via remote diagnostics with short response times, covering all major global regions.
